FAQ
Questions, answered
Everything you need to know about personalising, approving and receiving their book.
Personalisation
You share one clear photograph and a few details. Our studio creates an illustrated character who looks like your child — their hair, skin tone and features, in our warm Golden Hour style. Their character then appears throughout the story, their name is on the cover and inside, and the book opens with your dedication.
One recent, front-facing photo in good natural light works best: eyes open, no sunglasses or hat, no heavy shadows, and their face filling at least a quarter of the picture. The photo matters more than anything else — a clear photo gives a character that truly looks like them.
Yes. We send you your child’s character for approval before we complete the book. Nothing goes to print until you’re happy with how they look.
At the character stage you can ask for adjustments to things like hair, skin tone or features. [CONFIRM REVISION POLICY — number of included revision rounds and what counts as a revision]
The books
My Amazing ABC Adventure is recommended for ages 2–6. My Big 123 Adventure is recommended for ages 2–5. Younger children enjoy the pictures and hearing their name read aloud; older children enjoy finding letters and counting along.
[CONFIRM TWO-CHILD OPTION — currently planned as one child per ABC or 123 book]. For siblings or the whole family together, a Bespoke Book is the best fit.
The ABC book follows your child through all 26 letters (ages 2–6). The 123 book is a counting adventure from 1 to 10 (ages 2–5). Both include their character, their name on the cover and your dedication.
A completely original book written and illustrated around your family’s own photographs and memories. Learn about Bespoke.
Orders & delivery
Character creation: [CONFIRM CHARACTER TIME]. After you approve the character, production and printing take [CONFIRM PRODUCTION TIME], followed by delivery of [CONFIRM DELIVERY TIME]. The overall time also depends on how quickly the character is approved.
You’ll receive a confirmation and a private link to share your photo [CONFIRM UPLOAD METHOD]. We create the character and send it for approval. Once approved, we complete the book, print it and send it to you with tracking [CONFIRM TRACKING].
[CONFIRM DELIVERY COUNTRIES] · Shipping fee: [CONFIRM SHIPPING FEE]. As every book is made for one child, returns are limited to damaged or faulty books: [CONFIRM RETURNS POLICY]
Yes. You can preview the cover with their name as you personalise. Sample pages show the style of the book; your child’s own character is shared for approval after ordering.
[CONFIRM GIFT OPTIONS — gift message, send to another address, gift wrap]
[CONFIRM CANCELLATION POLICY — e.g. changes possible until character approval]
Please contact us with a photo of the damage. [CONFIRM DAMAGED / FAULTY BOOK POLICY]
[CONFIRM PAYMENT METHODS AND CURRENCY]
Privacy
Your photograph is used only to create your child’s character. We never share it or use it in marketing without your written permission. [CONFIRM DATA RETENTION PERIOD and deletion process]
This V1 website does not accept or store any photographs.
Not without your written permission. If you’d be happy for us to share your child’s book, we’ll ask you separately — saying no makes no difference to your order.